1. What is the difference between hourly movers and labor-only?
The difference is the truck. Hourly movers provides a professional crew and a moving truck, billed together by the hour. Labor-only provides just the crew, with no truck. You would choose labor-only if you have already rented a truck or booked a moving container and just need the physical help. Hourly movers is the complete service for when you need both the crew and the vehicle.
2. When does the hourly clock start and stop?
The clock starts when the crew arrives and begins working, not when the truck leaves the yard. It stops when the last item is placed at the destination. We tell you the exact start and stop time and round to the nearest half hour. There are no hidden charges for travel time within the local area. Ask when you request the quote and we will confirm the exact billing terms for your job.
3. How do I know the crew will work quickly on an hourly job?
Our reputation is built on reviews, and slow, padded hourly jobs produce bad reviews. We have over 27,000 across platforms with a 4.9 average, and that does not happen with crews that drag their feet on hourly jobs. We also give you a realistic time estimate before we start, so if the job is taking significantly longer than estimated, you have a baseline to ask about.
4. Is hourly moving cheaper than a flat-rate move?
For small or fast jobs, yes. A studio apartment that moves in two hours is cheaper hourly than under most flat-rate packages for the same job. For larger moves where the time estimate is higher, a flat-rate quote may give you better cost certainty. We will tell you honestly which makes more sense for your specific job when you request a quote.
5. Do you bring the truck or do I need to arrange one?
We bring the truck. That is the distinction between hourly movers and labor-only. You do not need to rent a vehicle, arrange a container, or do anything other than be at the address at the agreed time. We size the truck to the job described when you book.